Refund Policy

Last Updated: June 30, 2026

At Wai & Co., customer satisfaction is important to us. Please review our refund policy before making a purchase.

Digital Products

Due to the instant delivery of digital products, all digital product sales are final. Once a digital file has been downloaded or accessed, we are unable to offer refunds, exchanges, or cancellations.

If you experience any issues accessing your purchase or believe you received the wrong file, please contact us through our Contact page. We'll be happy to help resolve the issue.

Physical Products

Handcrafted jewelry is coming soon. Once physical products become available, this Refund Policy will be updated with return and exchange information.

Questions

If you have any questions regarding this policy, please contact us through the Contact page on our website.